FinDesk enterprise AI desktop with agent access, an application catalog, a knowledge base and FinSAFE sandbox protection
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FinAIOS Banking solutions

Bring AI into everyday bankingSupport client service, advisory and development teams

FinAIOS connects client data, product knowledge, business systems and development tools for banking business and technology teams. Build role-specific agents for personalized client service, advisory preparation and engineering collaboration. Help employees analyze clients, prepare communication strategies, query code and follow up on workflows, with centralized control over data access, skills and execution.

Operational information and systems

Bank data and business tools

Client data · Product knowledge · Development tools

FinAIOS

Role-based agents · Enterprise knowledge
Business skills · Task execution

Employee workspaces

Part of everyday work

Relationship managers · Wealth advisers · Engineering teams

Centralized enterprise control

FinSAFE execution protection / FinSkills Hub skill review / FinGuard action governance

Banking use cases

Focus on real business workflows
Help employees work more efficiently

Bring client information, business skills and system tools into everyday client service, advisory work and engineering, with clear outputs and follow-up tasks.

Client relationship management

Personalized client strategies for more relevant follow-up

Combine account, asset, transaction, behavioral and conversation data to build individual client profiles, identify sales opportunities and prepare communication strategies. Track subsequent conversion outcomes.

Business workflows

  1. Client profiling
  2. Identify sales leads
  3. Develop engagement strategies
  4. Track and refine

Business outputs

Client profiles, priority leads, personalized talking points and follow-up plans.

Business value

Reduce time spent searching for client information and preparing repetitive marketing materials, so relationship managers can focus on relevant leads and follow-up.

Core banking workflows

Built around each role
Support core banking workflows

Capture banking expertise in role-specific agents for retail, corporate banking, private wealth, lending and branch operations. Define the information, outputs and review responsibilities for each task.

Retail relationship managers · Marketing and service teams

Turn client insights into leads Build personalized follow-up plans

Combine account, asset, transaction, behavioral and communication records to understand client needs. Prepare personalized engagement strategies and refine them using follow-up feedback.

  • Client profiling and lead identification

    Bring together client profiles, account assets and interaction records to identify needs, changes in funds and relevant service opportunities.

  • Personalized engagement and communication

    Use client profiles, sales context and staff expertise to prepare talking points, service materials and follow-up strategies.

  • Follow-up feedback and strategy refinement

    Track lead status, client feedback and conversion outcomes. Summarize findings, refine follow-up plans and update CRM tasks.

Task and outputs

Personalized client follow-up

Source information
Account assets · Transaction history · Communication records · Product knowledge
Processing steps
Client profiling, lead identification, engagement planning and follow-up refinement
Working outputs
  • Client profiles and priority leads
  • Personalized talking points and follow-up plans
  • Lead status, conversion reviews and CRM updates

Relationship managers review the materials and approve client outreach and record updates.

Role-specific workspaces

A dedicated workspace for banking roles

Organize client profiling, advisory preparation, document review and engineering collaboration as role-specific plugins. Connect knowledge bases, business APIs and development tools so employees can review information, approve results and track tasks in one workspace, combining local processing with hosted agents.

Assign data and tools by role

Relationship managers review client profiles and leads, wealth advisers prepare meeting materials, and engineers use code repositories and CI/CD tools.

Local processing and server collaboration

Use local files and tools within authorized boundaries, together with hosted models and agents. Review results, tasks and approval items in one workspace.

Centralized management and updates

Build an enterprise-owned AI client with FinDesk and centrally maintain branding, business plugins, runtimes and updates.

Explore the FinDesk enterprise AI desktop

Business processes and system access

Connect business systems and development tools
Reduce cross-system searches and manual steps

Connect existing systems through APIs, MCP and business skills. Bring client analysis, document checks, code queries and collaboration progress into the same task, then update systems and archive results after review.

Client and account systems

Connect CRM, client accounts, portfolio holdings and service records to support client analysis, meeting preparation and follow-up.

Credit and operations systems

Access credit documents, approval records, post-lending information and business indicators for document checks, business analysis and exception tracking.

Product knowledge and office tools

Connect product documents, policy knowledge bases, office automation, email and enterprise messaging for information retrieval, task collaboration and archiving.

Development tools and skill integrations

Connect code repositories, pull requests and CI/CD through skill-wrapped APIs and GitHub MCP. Query code, collaboration progress, pipeline status and logs.

Security and operational governance

Protect sensitive data and business skills
Approve critical actions and trace execution

Apply separate controls for sensitive information access, skill scripts and business-system actions. Link execution protection, skill review and action approvals with source information and processing records.

FinSAFE

Data and execution protection

Set file, network and resource permissions for portfolio holdings, financial reports, credit documents and development tools. Constrain agents and their tool subprocesses to the authorized scope.

  • Restrict data access and network connections
  • Manage tools, subprocesses and execution records
Explore FinSAFE

FinSkills Hub

Skill review and distribution

Add role-specific scripts and API integrations to the enterprise skill catalog. Scan and review them before publishing approved versions.

  • Scan skill packages before review
  • Centralize distribution and version management
Explore FinSkills Hub

FinGuard

Business-action authorization and approval

Check permissions and approvals before CRM updates, client outreach and internal API calls. Centrally manage credentials, duplicate requests and execution results.

  • Approve critical business actions before execution
  • Verify results and prevent duplicate writes
Explore FinGuard

Business review and audit

Traceable sources and processing

Control information access by organization, role and client ownership. Link sources, rules, review comments and execution records. Credit approvals and product suitability checks continue to follow existing bank rules and processes.

  • Keep source references and human review records
  • Review approvals and results by task

FDE delivery

Start with real employee tasks
Pilot, validate and hand over

Select a pilot workflow with bank business, IT and compliance teams. Define inputs and outputs for client profiling, advisory materials or development operations, configure knowledge, skills, integrations and permissions, validate results with real tasks, and hand over maintenance procedures.

Explore FDE delivery
  1. 01

    Select roles and workflows

    Start with personalized client follow-up, advisory preparation, credit checks or development tasks. Define information sources, responsibilities and expected outputs.

  2. 02

    Configure knowledge and skills

    Organize product knowledge, bank policies and role-specific procedures. Package reusable workflows and APIs as business skills and configure output templates.

  3. 03

    Connect systems and permissions

    Configure business integrations, workspaces, client-data permissions and security approval checkpoints.

  4. 04

    Validate the pilot and hand over

    Use real tasks to verify information accuracy, review checkpoints and system results. Hand over skills, permission configurations and everyday maintenance guidance.

YOUR NEXT STEP

Discuss banking AI solutions
Put enterprise AI into practice

Discuss product combinations, pilot workflows and implementation around your teams, processes and existing systems.

For inquiries outside mainland China, contact us by email.

Banking solutions
Frequently asked questions

Which banking workflows are suitable for an initial pilot?

Start with frequent tasks such as personalized client follow-up, advisory preparation, credit document checks, branch reporting or development-tool collaboration. Choose a pilot based on available information, interfaces and responsibilities, define outputs and review requirements, then expand to more workflows.

How do existing business systems and development tools connect?

Connect CRM, credit and operations systems through APIs, MCP or bank-authorized tools. Integrate development tools through skill-wrapped APIs or GitHub MCP for code queries, pull-request collaboration and pipeline management. FinGuard checks authorization and approval for critical write operations and records the results.

How are client materials and credit review results verified?

Agents organize documents, flag discrepancies and link findings to rules and sources for relationship managers or credit reviewers to verify. Client outreach, product suitability checks and credit approvals follow the bank’s existing permissions and processes. Review comments and processing records stay with the task.

Can the platform run on a bank’s internal network or private infrastructure?

Deploy models, knowledge bases, runtimes and business integrations on the bank’s internal network, in its data center or in a private cloud. FinSAFE controls execution environments, FinGuard governs business actions, and the FDE team helps define workflows, connect systems, configure security and deliver the pilot.

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YOUR NEXT STEP

Discuss banking AI solutions
Put enterprise AI into practice

Discuss product combinations, pilot workflows and implementation around your teams, processes and existing systems.

For inquiries outside mainland China, contact us by email.